Q: What is Galaxate
A: Our team consists of veterans, their spouses, and children. We are confident that our business will make a difference for our veterans and their families. Our aim is to show that every veteran is important. We create products that will resonate veteran's heart
Q: Benefits of buying gifts for veterans in Galaxate store
A: When buying gifts for veterans in the Galaxate store, there are several benefits you can take advantage of. As a customer of the Galaxate store, you will be among the first to know about new veterans merchandise that is released. Lastly, by shopping for gifts for veterans in the Galaxate store, you won't have to worry about finding the perfect gift idea for veterans as the store already curated them for you.
Q: What gifts for veterans can I buy in Galaxate?
A: We offer a wide range of military gifts for veterans. Just scroll to the top and check our menu. We are offering personalized doormats, flags, car seats, t-shirts, door signs, dogtags, metal art, blankets, concealment cases, and other variety of items
Q: What is a gift purchase guarantee in Galaxate store?
A: All our products are made of high-quality materials, so we are confident that you'll be satisfied. If you have any problems with your order or with the received items feel free to contact us at email@example.com, and we'll solve your problem. As for the delivery part - with standard delivery, you will usually receive your order within about 5-15 working days after the order has been processed.
Q: How to order a gift for a veteran in the Galaxate store?
A: Please check our menu or Bestseller collection to find the best souvenirs for veterans
Q: What is your production time cycle?
A: Galaxate is a made to order company, meaning that the item(s) are not produced until after your order is placed. We ask for 3 to 5 business days for production once your order is placed.
Q: How can I track my order
A: You'll receive emails with tracking number of your order and will see the entire path of your package
Q: What is your return policy?
A: Within 14 calendar days from the date of receipt of the goods, the customer can provide the seller with a return statement of the purchased goods.
Q: What if I need to add a custom logo to a product?
A: You can contact our support and let us know your requirements. We'll pass the info to our designers and will let you know if it is possible to manage your request on our veterans' merchandise
Q: What if I want to change my order?
A: Please contact out support at firstname.lastname@example.org and provide us with the details
Q: Can I personalize my veterans' gifts?
A: Sure, almost all of our products can be personalized. You just need to put your name into the appropriate field and place the order
Q: Gifts for veterans of which US armed forces can I buy in the Galaxate store?
A: We have a huge variety of merchandise for veterans with different troops: army, navy, air force, marine corps, coast guard, Vietnam veterans, etc. Contact us and we'll assist you if you cannot find your troop
Q: Is your flag doublesided?
A: Yes, all our flags are double-sided. We use high-quality nylon and quality inks for printing
Q: How do I know that I've chosen the correct size for a t-shirt?
A: On each of our pages you'll find the detailed info regarding the materials and size chart.